Frequently Asked Questions & Support

Questions about the ChallengePortal

Which browsers does the ChallengePortal support?

How do I enter steps on the ChallengePortal?

Wie trage ich Aktivitäten auf dem ChallengePortal ein?

How is the distance calculated?

How is the amount of CO2 saved calculated?

How is activity energy calculated?

Questions about the SchritteApp

Where do I get the SchritteApp?

What can the SchritteApp do for you?

Does the SchritteApp cost me anything?

Which smartphones does the SchritteApp support?

How can I activate the SchritteApp?

At what point can I activate the SchritteApp?

Can I use the Steps app on multiple devices?

Can I change my smartphone during the challenge?

Can I also use another fitness app?

How many days can I transfer via SchritteApp?

The SchritteApp displays a token error

Definitions (Glossary)

Our Glossary

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